Wednesday, March 04, 2015 by Paul Kazlauskas
An electronic visitor management system (VMS) is an extremely useful tool to document and track visitors that come to a facility. The VMS provides numerous benefits such as database searching, reporting, accuracy, speed of sign-in, and the inclusion of a photo for better identification. However, what happens to your visitor security when the lights go out or the system goes down?
Your visitor management system can be immune to power outages and interruptions. Having the right visitor management back-up plan in place will prevent you from being caught in the dark. A healthcare facility, office building, or school still needs to operate even though the visitor management system may be down. Visitors still need to be identified and tracked. Security shouldn’t take a “vacation day” because the electronic system isn’t working. What is your security backup plan?
A manual visitor management product is a quality and fool-proof back-up to the computerized system by providing visitor identification and tracking. The main difference is the visitor has to sign themselves in. Manual systems are low-cost and require minimal training of staff and visitors. There is little or no overhead to make these systems work as a back-up. Most of the time all you need is a pen and a writing surface. A manual system can still identify, track, provide confidentiality, be portable, and allow for visitors to sign themselves out. In addition, manual sign-in systems could incorporate expiring badge technology so the visitor pass changes color overnight to prevent reuse. These types of badges are “valid today, void tomorrow” and don’t need to be collected from visitors as they leave the building.
There are many great reasons why your facility may have an electronic VMS. It is important to note that these systems occasionally need support or won’t work when the power goes out. Having the right manual back-up system in place is a perfect example of being “better safe than sorry.”
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